Cancellation policy

Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy. This cancellation policy explains how you can change or cancel these types of purchases.

Subscriptions
When you purchase a subscription, you will receive recurring deliveries. These are based on the subscription length and frequency you select.

Your payment details will be stored securely, and you will be charged for each delivery unless you choose to prepay.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you can cancel it.
You can cancel or modify your subscription at any time. Order confirmation emails contain links to your order. From there, you can manage your subscription.

See our returns policy for more information on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying a product that is out of stock or will soon be available but is not yet in stock. We may not charge any payment or may charge a partial deposit at checkout, store your payment method, and then process and collect the full or remaining payment at a future date.

You can cancel a partially paid pre-order that hasn't been fulfilled. If the order has already been fulfilled, you can't cancel it, but you can request a full or partial refund. See our Returns Policy for more information on returns and refunds.
Try Before You Buy
When you purchase a "try before you buy" item, we authorize your payment method before order fulfillment. You'll have a limited time to decide whether you want to keep the item. After this period, if you haven't returned the item, we'll charge your payment method the full amount.